TERMS AND CONDITIONS

The following general terms and conditions govern the sale and commercialization on the website www.polite.com.co (hereinafter, the "Terms"). This document, together with all documents published on our website, constitutes a binding, final, and integrated agreement between you and POLITE DESIGN S.A.S. Please read these Terms carefully, as well as our Privacy Policy and the Terms and Conditions of Use of the website www.polite.com.co (hereinafter, the "Website").

Terms of our Privacy Policy and Terms and Conditions of Use of the Website.

These Terms may be modified. It is your responsibility to review them periodically, as those in force at the time you place an order will apply.

1. Our Details

The sale of products through this website is carried out by POLITE DESIGN S.A.S. (hereinafter "POLITE"), a Colombian company domiciled at Cra 1ª # 7-32 Barrio La Pola, Ibagué-Tolima, Colombia, email: contacto@politedesign.com.co.

2. Your Details

The purchase of merchandise through the Website is strictly limited to parties who can legally enter into contracts online in accordance with the laws of Colombia. To make purchases on the Website, you will be asked to provide your personal information. Additionally, you will be required to provide payment details which you represent and warrant are valid and correct, confirming that you are the person referred to in the billing information provided.

The information or personal data you provide will be processed in accordance with the provisions of the Privacy Policy. By using this Website, you consent to the processing of such information and data and represent that all information or data you provide is true and accurate.

3. Availability

The products offered through the Website are available for purchase and delivery worldwide.

4. Colors and Display

The Website Polite.com.co aims to display product images as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as color display depends in part on the monitor you use and its resolution.

5. Quantity Limitations and Order Restrictions

POLITE may, at its sole discretion, limit or cancel quantities purchased per person or per order. Additionally, POLITE reserves the right to refuse any order placed by a user or customer. Restrictions may include orders placed under the same POLITE Website account, the same credit card, and orders using the same shipping or billing address. If we make a change to an order, we will attempt to notify you using the email or billing address provided at the time the order was placed. POLITE reserves the right to limit or prohibit sales to distributors.

6. Orders

To place an order, you must follow the online purchase procedure. All orders are subject to acceptance and availability. Once your order has been placed, you will receive an email acknowledging the details of your order; this email is not an acceptance of your order, but only a confirmation that we have received it. The acceptance of your order will be completed when we dispatch the products, at which time you will receive a second email with your tracking number confirming that your order has been shipped. Your use of the Website to purchase our products indicates your agreement to follow and be bound by these Terms.